Thought Leader: Digilogue – Weaving Digital & Analogue into Seamless Customer Experiences

Smart brands understand that designing seamless transitions between physical and digital channels can make or break the customer experience.  In a future of the Internet of Things, Virtual Reality, and Artificial Intelligence this is more crucial than ever.  Futurist Anders Sörman-Nilsson will explore how the ability of organizations to go ‘seamless’ will set your brand apart from the rest.

Check out this Convene article for further reading.

Learner Outcomes:

  • Avoid common mistakes that cause friction between digital and physical experiences
  • Design a seamless brand journey for your audience
  • Create raving brand advocates and unshakeable customer loyalty

Brought to you by Visit Florida  and Greater Fort Lauderdale Convention & Visitors Bureau

Audience Acquisition & Engagement Business Event Operations Event Experience Design Industry Issues & Trends
Location: Austin Convention Center Level 1 Exhibit Hall 5 Date: January 9, 2017 Time: 10:30 am - 11:30 am IS Domain - Domain I: Marketing CEUs - 0.1 Clock Hours - 1 Anders Sörman-Nilsson